Please read these terms of service carefully before using our service. They outline the rules and regulations for the use of our services and products. Do not order a product or service if you do not agree with the terms and conditions outlined below.
Terms of Service
Last updated: 01. July 2026
These Terms of Service govern your use of services provided by Peklyn Hosting ("we", "us", "our"). By purchasing, accessing, or using our services, you agree to these Terms.
If you do not agree to these Terms, you may not use our services.
1. Services
We provide game server hosting services, primarily for Minecraft servers, including server deployment, control panel access, storage, backups, and related hosting features.
Service availability, specifications, locations, hardware, and features may vary depending on the selected plan.
2. Account Responsibility
You are responsible for maintaining the security of your account, using a strong password, keeping your contact information accurate, and ensuring your server content complies with these Terms.
3. Payments and Billing
All services must be paid in advance. By purchasing a service, you agree to pay the listed price for the selected billing period. Services may be suspended or terminated if payment is not received on time.
4. Refund Policy
Refunds are handled on a case-by-case basis. Refunds may be denied in cases involving abuse, chargebacks, excessive resource usage, or violations of these Terms.
5. Chargebacks
Opening a payment dispute or chargeback without contacting us first may result in immediate suspension or permanent termination of your services.
6. Acceptable Use
You may not use our services for illegal activity, malware, spam, phishing, cryptocurrency mining, DDoS attacks, copyright infringement, harassment, or any activity that negatively affects our infrastructure or other customers.
7. Resource Usage
Hosting plans include fair resource allocation. We reserve the right to limit, suspend, or migrate services that excessively impact node performance or violate our fair usage policies.
8. Backups
Backup functionality may be provided depending on your plan. Backups are offered as a convenience only and are not guaranteed. Customers are responsible for maintaining their own copies of important data.
9. Server Content
You are solely responsible for all content stored on your server, including worlds, plugins, mods, configuration files, databases, and uploaded files.
10. DDoS Protection
While DDoS protection is available on supported infrastructure, no mitigation system can guarantee complete protection against every attack.
11. Service Availability
We strive to provide reliable hosting but cannot guarantee uninterrupted uptime. Maintenance, hardware failures, upstream network issues, or force majeure events may cause temporary interruptions.
12. Support
Support is available through our official support channels. We are not obligated to provide assistance with custom plugins, modpacks, or third-party software issues.
13. Suspensions and Terminations
Services may be suspended or terminated due to non-payment, abuse, illegal activity, excessive resource usage, chargebacks, or violations of these Terms.
14. Cancellations
Customers may cancel services at any time. Cancellation prevents future renewals but does not automatically qualify for a refund.
15. Data Loss
Although reasonable precautions are taken to protect customer data, we are not responsible for data loss. Customers should always maintain external backups.
16. Service Modifications
We reserve the right to modify, migrate, upgrade, or discontinue services when necessary for operational, security, or business reasons.
17. Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the amount paid for the affected service during the current billing period.
18. Changes to these Terms
These Terms may be updated at any time. Continued use of our services constitutes acceptance of the latest version.
19. Contact
For questions regarding these Terms, please contact:
Email: tos@peklyn.com
Website: https://peklyn.com
Company: Peklyn Hosting
